Email a Provider Experience Associate

Did you know that most questions and issues can be resolved by using Healthy Blue's self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, and member eligibility, etc. You can also live chat with a Healthy Blue associate from within the Availity secure site.

For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within 2 business days.

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).

Provider Tools & Resources

Interested in becoming a provider in the Healthy Blue Network?

We look forward to working with you to provide quality service for our members.