Email a Provider Experience Associate
Did you know that most questions and issues can be resolved by using Healthy Blue's self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, and member eligibility, etc. You can also live chat with a Healthy Blue associate from within the Availity secure site.
For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within 2 business days.
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
Provider Tools & Resources
- Log in to Availity
- Launch Provider Learning Hub Now
- Learn about Availity
- Precertification Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Eligibility Overview
- Provider Manual and Guides
- Provider Search Tool
- Forms
- Training Academy
- Electronic Data Interchange (EDI)
- Quality of Care Incident Form