Healthy Blue, an Anthem Company Missouri Providers

Missouri Providers

Contact Healthy Blue

Provider Services



Please have the servicing provider national provider ID ready when calling.

Monday to Friday, 8 a.m. to 6 p.m. Central time (CT).
Holidays: MLK — Open; All other holidays — Closed

Questions such as claims, payment details, prior authorizations, member benefits and eligibility status can also be answered at .*


Mailing address
P.O. Box 61010
Virginia Beach, VA 23466-1010

Receive email from Healthy Blue.

Healthy Blue is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email.

Sign Up Now

Email a Provider Experience associate

Did you know that most questions and issues can be resolved by using the Healthy Blue self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with a Healthy Blue associate from within the Availity Portal.

For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days.

Provider Tools & Resources

Interested in becoming a provider in the Healthy Blue Network?

We look forward to working with you to provide quality service for our members.