Contact Healthy Blue
Provider Services
Phone:
833-405-9086
Please have the servicing provider national provider ID ready when calling.
Monday to Friday, 8 a.m. to 6 p.m. Central time (CT).
Holidays: MLK — Open; All other holidays — Closed
Questions such as claims, payment details, prior authorizations, member benefits and eligibility status can also be answered at availity.com.*
Mailing address
Claims
P.O. Box 61010
Virginia Beach, VA 23466-1010
Receive email from Healthy Blue.
Healthy Blue is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email.
Contact Us
Email a Provider Experience associate
Did you know that most questions and issues can be resolved by using the Healthy Blue self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with a Healthy Blue associate from within the Availity Portal.
For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days.
